Your data. Your terms.
We hold your brand voice, your reviews, your draft creative. Here’s exactly how we treat it. Skip to: subprocessors · security · privacy · vuln reporting · contact.
Hetzner Falkenstein DE primary. UK ICO registered. GDPR compliant by default.
TLS 1.3 in transit. Encrypted-at-rest databases. Brand profile JSON at mode 0600.
OWASP-2024 parameters. HMAC-signed sessions. RFC 6238 TOTP 2FA optional.
Sovereignty Package puts everything on your hardware. We literally have no access.
Subprocessors
Third parties we share customer data with to operate the service. Listed in plain English with what they do and where they’re hosted.
Sub-processor changes are announced 30 days before they take effect via email to your notification address. Subscribe to subprocessor change notifications by emailing privacy@scarifone.com.
Security posture
- Transport: HSTS-enforced TLS 1.2+ on every connection. Cookies are HTTP-only + Secure + SameSite=Lax.
- Passwords: Argon2id (OWASP-2024 params). We never store or transmit cleartext passwords.
- Session tokens: HMAC-signed, 30-day expiry, rotatable per-tenant secret.
- 2FA: RFC 6238 TOTP available for every account (Authenticator app of choice).
- Audit log: Every meaningful action logged per-tenant + visible to admins.
- HTTP headers: CSP, X-Frame-Options DENY, X-Content-Type-Options nosniff, Referrer-Policy strict.
- Rate limiting: Per-tenant on AI + sync routes — protects you from runaway costs and us from abuse.
- Data isolation: Every tenant has its own data dir and signing secret; cross-tenant access requires session impersonation by a super-admin (logged + transparent to you).
- Backups: Encrypted off-site nightly. Retention 30 days for hosted plan. Self-host: BYO backup strategy.
Working toward SOC 2 Type 1 — happy to share our progress checklist on request.
Privacy + GDPR
- Right to access / portability: One-click JSON export of every file we hold for your tenant via
/securityin the dashboard. - Right to erasure: One-click tenant deletion (with double confirmation) via
/security. The data is gone immediately; we log the deletion request to a separate immutable log. - Data minimisation: We don’t collect what we don’t need. No third-party tracking pixels. No selling data, ever.
- Data residency: Hosted plan EU primary by default. US / other regions available on Enterprise.
- AI training: We never train models on customer data. Your brand voice and generated content stay yours.
- Self-host: Data never leaves your hardware. We literally have no access.
Reporting a vulnerability
Found a security issue? Email security@scarifone.com with details. We acknowledge within 48h and aim to fix critical issues within 7 days. Responsible-disclosure researchers are credited (with permission) on this page once the fix is shipped.
We don’t currently run a paid bounty programme, but we’ll send a personal thank-you, credit you publicly if you’d like, and prioritise your future feedback.
Contact
- General: hello@scarifone.com
- Privacy / DPA / data-processing agreements: privacy@scarifone.com
- Security: security@scarifone.com
- Status (uptime + incidents): status.scarifone.com
Want a deeper conversation?
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